The Importance of Onboarding Holiday Staff
By 06 Dec 2019
As the festive season fast approaches, retail organisations around the world are working overtime to organise their holiday staff in preparation for the increased demand of the busy period.
In such a frantic time of year for retailers, it is easy to understand why those managing the recruitment processes would wish to complete the task and get the new staff into their work as quickly possible. However, failing to correctly onboard seasonal staff can do just the opposite and lead to wasted time and money spent re-hiring, damage to your customer experience and even breaches of policy and compliance regulations.
Taking the time to formally onboard your seasonal staff benefits both the staff member and your organisation.
Benefits to The Employee
1. Part of the Team
Taking the time to formally onboard a temporary staff member will go a long way in making them feel like a valued part of the team – boosting morale and overall enjoyment in their role.
2. Connection with Your Brand
Providing the new team member with a background on the company, its mission and its values will enable the staff member to identify with the brand on a deeper level and therefore want to do their best in the role.
3. Builds Confidence
A well put together onboarding process will ensure your seasonal staff have all the skills required to complete their role within your organisation. This will lead to the staff member feeling more confident in their abilities and executing tasks more effectively.
Benefits to organisation
1. Ensures Compliance
An effective onboarding process sets clear expectations regarding workplace behaviours as well as work health and safety procedures. Delivering this via an LMS platform will ensure that digital records of staff completion are kept, and the organisation is protected from liability in the event of an incident.
2. Increased Productivity
The combination of learnt skills, higher confidence in their ability and the feeling of connection to the brand will lead to increased productivity from your newest team members. Additional to this, an eLearning onboarding module enables for the completion of the processes without the need for supervision by another staff member – minimising disruption to your already established workforce.
3. Identification of Additional Training Requirements
The inclusion of a comprehension test at the conclusion of your onboarding module will highlight areas where additional training may be required. Identifying these needs early will provide you with an opportunity to address them before any issues arise. The reporting feature on your LMS platform will enable you to easily review all results and quickly determine the individual learning requirements of your new team members.
A digital onboarding solution allows an administrator to quickly assign onboarding courseware to a learner for completion on any smart device, at any time via the organisation LMS.
MindAtlas has developed onboarding modules for industry leading organisations around the world, helping to reap the rewards that we have discussed as well as many additional benefits.
Should you have any questions regarding the implementation of an effective onboarding procedure for your organisation, reach out to our team at info@mindatlas.com.